Platform Maintenance

Wednesday, 27 March 5 hours

The scheduled downtime has been cancelled. We will be rescheduling for a later date.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


On March 27th we will be undertaking a large update to our underlying infrastructure. To ensure no split or loss of data, we will need to take all pipelines offline for a period of 3-5 hours to perform the migration.

During the offline time, no customer will be able to connect to our APIs, Components, or Partner data sources. With an international customer base, we are unable to find an ideal time that works with every customer, and apologize for any inconvenience this may cause.

Began at:

Affected components
  • Data Source Components
    • Opoint
    • WebSightLine
    • Twingly
    • Vital4
    • Dark Owl
    • Webz
    • Data365
    • SMAT
    • BrightData
    • SocialGist
    • Vetric
    • CleanDNS
  • Data Operation Components
    • UnifyAI
    • Language Detection
    • Translation
    • Country Inference (Beta)
    • Violence Detection
    • Location Inference
    • Hard News Detection
    • Sentiment Detection
    • Named Entity Recognition (NER)
    • Categorization
    • Emoji Translation
    • OpenAI (ChatGPT)
    • PrivateAI - PII Redaction
    • Gemini AI
  • Platform API Endpoints
    • Search API
    • Monitored Search
    • Schema API
    • Operations API
    • Aggregation API
    • Legacy Data Delivery Services
      • v5 Firehose
    • Extraction API
    • Files API
  • Other Platform Services
    • Private Data Sources
    • Unify
    • Datastreamer Portal
      • Pipeline Builder
      • Billing Dashboard